The Future for Workers, By Workers:
Making the Next Normal Better for All

People on Scale-01

Listen up, the workers have spoken.

A dramatic workforce transformation is happening in front of our eyes. Work literally left the building and whole industries are disrupting at speeds never seen before.

In these unpredictable times, one thing is certain – this crisis should be a catalyst for a new future of work, that is more flexible, more diverse and more wellbeing-oriented than we could ever have imagined.

To find out how this crisis is accelerating What Workers Want, ManpowerGroup asked more than 8,000 people in 8 countries about the future for workers.

Download the results for fresh insight into how  this next normal might eventually be better for everyone.

COVID-19
GLOBAL IMPACT AT WORK

UK and Italy report the highest proportion of people furloughed as government schemes impacted fast with high proportion of businesses taking advantage of wage replacement programs.

Workers in Mexico and the US are most likely to have chosen to WFH or to be self-isolating to protect themselves and others.

Worked from home due to COVID-19

Continued going to workplace

Furloughed

Always working from home

Laid off

CELEBRATE OR COMMISERATE?
HOW PEOPLE FEEL ABOUT RETURNING TO THE WORKPLACE

GEN Z

Most positive, more space, keen to catch up with colleagues, more appetite to learn and network to move up and earn more.

BOOMERS

Keen to return, prefer to collaborate in-person, value space between work and home.

GEN X

Most likely to feel relieved, least likely to be nervous or concerned about health. Keen to get back to the office to collaborate and concentrate.

BRAVO


Italy, one of the countries first impacted feel most confident yet least keen on losing their newly found autonomy and freedom.

MILLENIALS

Least positive generation, especially parents. Seek most reassurance that sick workers told to stay home, most eager to avoid the commute, least willing to lose flexibility they have gained.

LAST OUT,
LAST IN

Mexico, Spain and U.S. most nervous, least relieved about returning to work.

POLITICKING


In the UK & U.S. where response has been most politicized and fractured, people are most reluctant to return.

BIG DEAL?

Large companies need to do most persuading to bring people back. These workers are most concerned about exposure to greater risk, most likely to feel positive about return.

THE WORKPLACE WILL HAVE A DIFFERENT PURPOSE GOING FORWARD.

Being able to both socialize (30%) and collaborate (29%) with colleagues in person is what workers find most beneficial about returning to their workplace.

43%

agree that the crisis marks the end of the full-time work in the office

8 IN 10

want more remote work to better balance family life - and most believe they’ll have a better work life blend going forward

Download Report